OPTIVIDA
Behavioral Health Revenue Intelligence
CPAE · BH Edition
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Active Findings
3
3 open · 0 resolved
Recovery Opportunity
$8,861
Across all open findings
Denied Claims
29
UHC 90837-GT cluster
Denial Rate
14.4%
vs. 4.2% industry avg
Claims Evaluated
202
May – Jun 2026
⚠
FIND-BH-001 · Carelon 97153-HN Systematic Underpayment 39 claims · RBT-level ABA treatment · Contracted $17.85/unit · Paid $13.75/unit
$1,279.20
Underpaid
✕
FIND-BH-002 · UHC/Optum 90837-GT Denial Cluster 29 claims denied PR-4 · Telehealth individual therapy 53+ min · $148.60/session
$4,309.40
At Risk
⇄
FIND-BH-003 · WellCare 90847 Rate Swap 54 claims · Family therapy with patient · Paid $28.40 instead of $89.00
$3,272.40
Underpaid
DOS From to
122 results
CPT ⇅ Modifier POS Payer ⇅ Type ⇅ DOS ⇅ Provider Expected Paid Variance ↓ Status
FIND-BH-001
Carelon Behavioral Health
$1,279.20
Systematic underpayment of 97153-HN (RBT-level ABA treatment). Contracted rate $17.85/unit; consistently paid at $13.75/unit across 39 service dates. Likely fee schedule load error on Carelon's CY2026 update.
UNDERPAYMENT ABA HN
39 claims NEW
FIND-BH-002
Optum Behavioral (UHC carve-out)
$4,309.40
Blanket denials of 90837-GT (telehealth psychotherapy 53+ min) under reason code PR-4 (deductible). Pattern suggests eligibility file mismatch — members show active behavioral coverage but claims denied as patient responsibility. Appeal window open.
DENIAL TEL GT
29 claims · PR-4 denial NEW
FIND-BH-003
WellCare Behavioral Health (Centene)
$3,272.40
Rate swap on 90847 (family therapy with patient present). Contract rate $89.00; paid at $28.40 which matches the 90846 (family therapy without patient) rate. Systematic crosswalk error in WellCare's remittance mapping for CY2026 contract renewal.
RATE SWAP OUT
54 claims NEW
Carelon Behavioral Health
Claims
58
Variance
$1,279
Denial Rate
0%

97153-HN underpayment$1,279.20
ABA services (AUT diagnosis)39 claims
Contract: CY2026 ABA ScheduleActive
Optum Behavioral (UHC carve-out)
Claims
44
At Risk
$4,309
Denial Rate
65.9%

90837-GT denial cluster (PR-4)$4,309.40
Telehealth psychotherapy29 denials
Contract: UHC BH 2026 ProActive
WellCare Behavioral Health (Centene)
Claims
71
Variance
$3,272
Denial Rate
1.4%

90847 rate swap (→ 90846 rate)$3,272.40
Outpatient family therapy54 claims
Contract: WellCare BH 2026Active
BCBS Commercial
Claims
29
Variance
$0
Denial Rate
0%

No findings this period—
Payment accuracy100%
Contract: BCBS BH 2026Active